Help Page

Buying your cards could not be easier.

For each card you want to add to your shopping basket simply select how many of copies you want and click the "ADD" button (you can remove any cards from your shopping basket at any time). After you have finished selecting your unique box set of cards click on "Checkout" and you will be asked for a few details that we need in order to fulfill your order.

After which you will be taken to Protx, our payment service provider's, secure site to complete the payment process.

We can accept all major credit/debit cards. See below regarding transaction security.

Our guarantee

We guarantee your satisfaction. All our greeting cards come with a no quibble returns guarantee. If you're not happy for any reason, send it back. Full refund. No problem.

Postage and Delivery

Free UK delivery on all orders, the price you see is the price you pay.

We'll do our utmost to process your order on the day we receive your order. The majority of mainland UK Double Trouble orders are processed same day and delivered next day.

Your order will be dispatched via 1st Class Royal Mail post in sturdy, board-backed packaging to ensure it reaches you in perfect condition.

Transaction security

Our site allows you to buy our goods online in a safe and secure way.

Using Protx, the Payment Service Provider, your transaction details are securely encrypted using 128-bit SSL certificates. No cardholder information is ever passed unencrypted and any messages sent to your servers from Protx are signed using MD5 hashing to prevent tampering. You can be completely secure in the knowledge that nothing you pass to the Protx servers can be examined, used or modified by any third parties attempting to gain access to sensitive information.

For further information visit: www.protx.com/security.asp

Getting in touch

For any general queries about our services, our cards, or our web site please email in the first instance to:
info@doubletroublepublishing.com

Alternatively you can send us a letter by writing to Double Trouble at:
Double Trouble Publishing Ltd
The Design Exchange
34 Peckover Street
Little Germany
Bradford.
West Yorkshire. BD1 5BD

Or by telephone or fax:
Tel: +44 (0) 1274 742483
Fax: +44 (0) 1274 729680

DoubleTrouble create and publish contemporary greeting cards and are internationaly recognised for their innovative designs.